Clear answers. Help when you need it.

Find answers about your records, reminders, documents and account. If you still need a hand, send the support team a message.

Frequently asked questions

Statuses use dates entered by your team. Account admins receive reminders 60, 30 and 7 days before a recorded expiry date. Supporting PDFs and common image files can be up to 10 MB.

CertGuardify stores the information your organisation provides. It does not verify source records or determine legal compliance.

Contact support

Use the support form on this page or email support@certguardify.com. Do not include passwords, payment-card details or certificate files.